Total Quality Management

What is TQM ? It provides over every(prenominal) concept that fosters continuous emolument in the scheme ? Its philosophy stress a systematic, integrated, consistent organizationwide perspective involving eitherone and every thing. ? It primarily focuses on total customer satisfaction. (Internal and External both) pd fM ac hi ne tri al ve rs io n Mr. Hasan Haider - NPO Pakistan TQM Definition ? Total- Everyone associated with the company is involved in continuous advance ? QualityCustomers expected and implied requirements are met fully. ? Management -Executives are fully committed. pd fM ac hi ne tri al ve rs io n Mr. Hasan Haider - NPO Pakistan Meanings of TQM System System al ve rs io n All persons All persons Of all divisions Of all divisions At every Level/Stratum At every Level/Stratum strive to take in ... strive to attain ...

Management Methods Management Methods ne Method Method tri pd fM TQM means TQM means take Purpose Analytical Methods Analytical Methods Q (Quality):Quality improvement Q (Quality):Quality improvement C (Cost):Cost decline C (Cost):Cost reduction D (Delivery):Delivery transaction D (Delivery):Delivery execution S (Safety):Safety keep S (Safety):Safety maintenance M (Morale):Morale boosting M (Morale):Morale boosting E(Environmental):Environmental aegis E(Environmental):Environmental protection Mr. Hasan Haider - NPO Pakistan ac hi General Examples ? ABN Amro Bank Services ? LG Mobile acquire (Innovative approach) pd fM ac hi ? ? ? Shampoo Bottles (Product oriented) ? Golf Clubs (Product oriented ) bring in (Innovative approach through feed back) ? Tomato Ketchup (Product oriented) Elfy (Customers satisfaction) ne tri al ? carpenter and Workshop (Product & Services) ve rs io n ? Lipton Tea (Product & Services) Mr. Hasan Haider - NPO Pakistan QUALITY is no longer a desirable option... If you want to get a full essay, influence it on our website: Orderessay

Order your essay at Orderessay and get a 100% original and high-quality custom paper within the required time frame.